Customer Testimonials
Absolutely wonderful!!!!
No problems. Im a returning customer. And i actually prefer Gynnae Britton to be my consultant for matinence on my car.
I received quick service and didn't have to wait long at all. The representative was very polite and kept me well informed throughout the visit.
Took good care of us. The quality of service, communication, and customer care from Jeff & Scott made the entire experience great! Highly recommend Byers Toyota!
Thorough, friendly, clean It was great. I hate doing surveys. The persistent text messages are the worst part.
I made an appointment told them what I wanted done and I think they did the work. I got a text that my car was completed and ready for me. I got out of my chair, walked over to the cashier, paid and they handed me the keys. No one told me anything about my car. No one said they did any inspections. What ever happened to communication with the customer? Are my brakes good, are my tires good, does my car need any thing done in the near future?
Gynnae is always friendly and professional. She goes out of her way to make my experience great. She lets me know the issues and helps me prioritize services that are suggested. I look forward to getting my van serviced with Gynnae!
Amazing team that got my old car going. I couldn't ask for better for a better team.
Sold a 29k miles car a very high price where the same car the 2026 with 0miles is same price. I was ripped off
Very impressed with each employee we have communicated with stating with Taylor Young. He sold us our car in July 2025
Very detailed and timely service.
The Toyota Care Plus plan that I purchased (when I bought my RAV4) has not been recognized upon checking in. I have to reconcile each time when checking out. It has become annoying.
Great service. Thanks for taking care of warranty item.
The service advisor Gynnae Britton is extremely excellent! She was professional, unbiased, and performed the job and its tasks really well. I would highly recommend Gynnae to anybody.
Byers Toyota service department did a great job of identifying and fixing the problem with my vehicle’s air system in a very short time. Highly recommend Byers Toyota service department!
Quick and great service. Jameson is our contact point at Byers Toyota, and he is very responsive to phone call and requests. The techinician seemed to do the job right.
Customer service by Tony was great, very professional.
I really appreciate the professionalism and timely manner of this Toyota dealership. The financial part of the process was smooth and easy, and I especially appreciated that they didn't pressure me into purchasing additional coverage like other dealerships often do.
My husband and I have been doing business here for years and we will continue to do business here. Everyone goes above and beyond expectations. They always ensure that we understand what is going on with our vehicles, make sure we know all of our options, and always try to find ways to help us save money if possible. We have moved an hour away and still make the drive to have our vehicles serviced here.
I was greeted immediately by a service advisor, who answered questions about why my wipers started streaking so quickly after purchasing my vehicle. Along with taking care of the factory recall, he placed my wipers under warranty and replaced them at no cost. Great service here, and great spirit with the Halloween costumes. 🙂
Brought my car in to get body worker on, however this dealership no longer does their own body shop wot. However u said well since I am here can I get maintenance done? Lady said yes and even took me to Walmart to groc shop, when car was finished brought me back to Byers Toyota unloaded my groc to my car, I went in and of, great job Toyota
Colton Gray is an excellent salesperson, but above all, he’s an amazing person. He was there for me throughout the entire process, making me feel at ease and helping me understand everything I needed to know
Great and fast I was greeted quickly. The guy was really nice. Waiting area was nice. Service was quick. Great experience
I left Byers Toyota for a time to go to a different Toyota dealer closer to work. The last time I was there I was told I would need new tires and a break job. I didn't quite feel right about this and asked Byers if I could get my services switched back there, which I did. When the techs were done I asked about my tires and brakes and was told my "brakes are perfect" and said there were no issues with my tires. WOW! Had I gone back to that other dealership I would have ... Read More Google - Oct 30, 2026
Thank you so much for helping me with my car this year! You guys are great
I have been coming to the dealership for my Toyota service and my top#1 Service Pro is Gynnae Britton. Gynnae knowledge about Toyota products and mechanics of its vehicles. Simply an exceptional service every single visit. Knows about my vehicle and Gynnae always attends customers professionally. Best Toyota Dealership and a service shop.
Jent was great to communicate with
Easy The people were nice I was in and out quickly. The price was right all was good.
Haliy is unprofessional and on a power trip. I won't return to Byers thanks to her. I actually called Toyota Cooperate to let them how awful she is.
Exceeded expectations They did quality work and worked very well with my insurance company Appreciated help with rental car
Had my Rav4 serviced today. Tires rotated and checked and all fluids topped off. Took less time then expected. I appreciate the good service.
Timely, good service
Great team
I came in for my first service with my 2026 Toyota Camry and the service was fast, friendly, and efficient.
Went in to check out a new Tacoma. Set me up with a test drive quickly. Told him I just started looking and preferred a different color. He said no problem. Let me give you a price on the one you drove. Looked decent, but not the color I was looking for. Said no problem. We can locate one if you would like. I left with absolutely no pressure. I text later to arrange to see if they could find color I wanted. They located one. Negotiated through text. Credit app online. Scheduled a time to come in to do ... Read More DealerRater - Oct 25, 2026
I have had my Camry serviced at Byers Toyota for 11 years. It’s been a great experience, so much so other family members have decided to use Byers for their Toyota maintenance.
Easy, efficient and friendly Communication was great and service as always was amazing Love it
How would you rate I don't recall the names. But the staff was rude, didn't wash the car as promised and the car sat 20 minutes in the parking lot before they told me it was finished. I had the same experience last time I came for service. I've bought 7 Toyota's from Byers and they've serviced all of them. But maybe time for a new dealership. My wife has a 23 4Runner I'll be taking for service this Wednesday. If she has the same bad experience I had we're done with Byers!
Met me at door when drove in Quick process courteous Was done well and quickly
Typical Vehicle was not detailed whatsoever. Sale went well and quick, but they could have knocked a little off the price and threw in a set of mudflaps. Vehicle was filthy.
Service performed to replace the rear shocks installed my 2014 4Runner was excellent. The new ride is great. Firm yet very smooth. The price was very reasonable too.
I was there for tires rotation and infotainment system update. They forgot to check my infotainment system in my RAV4 Took really long time for about 2hrs of wait to rotate tires. I did schedule for this appointment.
Very Professional shop! Excellent customer service!
No problem Reliable, thorough. I'm done now more to say at this time thank you.
Great service and service team. Delivers my 4Runner back within a the time promised and were clear and concise about any issues that needed addressed. Will be back next time I need anything done.
I already did in the survey. Drove an hour each way to get key programmed. Was there for 2 hours. At some point Ghen came out and told me the was done when, in fact, it was not. I had to leave without the key. Ghen called me midweek and said the key was done and I just had to pick it up at the service desk. I drove again only to find the key was not done. Luckily I had
Excellent customer service in sales and in the shop for check-ups
Kyle and Jordan and the team did a excellent job handling my transaction. I traveled 650 miles to purchase a used Ranger. When I got there the truck was ready to go and so was the paperwork. Jonathan
Best service department around, by far. Honest and they work hard at customer service.
Efficient determination of alignment issues. Appointment scheduled around my schedule. Completion of service with graphics to show alignment.
Took care of a problem I had to my satisfaction. In on time out very quickly .
Great professional service. Jason helped me out on decisions about my car upkeep. The two ladies shuttling me out and back in were great, friendly people too.
Wondered in to look at trucks. Quincy came up to me. I thought he was a personable guy and came back for a truck.
I’ve always had a good experience with the service department.
Very professional, sincere and timely Safety recall was handled along with the regular maintenance. Very professional and sincere team
Excellent service but was unable to resolve my concern over consistent loss of Apple CarPlay navigation.
My experience buying a vehicle from BYERS will be positively talked about for some time. Colton Gray was one of the reasons buying my Sienna van. He was a friendly, knowledgeable professional salesman. Thanks Byers.
Buyers beware, perhaps especially so at Byers! I was a fool not to ask the price to get two additional keys for my 2011 Camry; would that the service rep/scheduler had asked me did I know the price! I was SHOCKED to pat $737 for two keys! I shall never again schedule a service at Beyers without first receiving an estimated price in writing!!
Was surprised how my 01 camry was so in decent shape for 300,000 miles But service went great
Excellent professional service. My service needs were greatly addressed. The reception room was approximately made to provide comfort for customers while waiting for service
Very friendly and the whole process was speedy. They are really good at what they do! Wouldn't go anywhere else!
Very friendly and helpful in guiding me through this process Spent a lot of time with me.
As ways excellent service by people who know you and your vehicles. They go the extra mile to explain services you need.
Very professional. Allowed us to take as much time as we wanted. Answered and explained all our concerns.
They always treat us like family and we would never dream of going anywhere else. Both are true professionals and we have built a great relationship over the years that has endured and we would never buy a new or used vehicle from any other dealership.
Reliable, timely, nice I really trust that I will get in and out at the promised time
Jourdan is excellent. He's always friendly and on top of things. I was in and out quickly.
I called and left messages 3 times and even spoke to the dealer where they called for feedback and took my info to have service manager call me and until now still no phone call to address my issue with my service!
Very professional and courteous. Josh does a great job there Gennea helped me once and was excellent
Excellent customer service. Service dept. was heavily backed up so they offered a loaner vehicle while my truck was being repaired. Quincy Booker has been a great salesperson both during and after the sale. Chaphan Cramer was polite and helpful.
I was disappointed to find multiple stains on the interior door panel after my 5,000-mile service. These marks were not there when I dropped off the car.